Identify the fuel
Share the vehicle make, model, and whether it uses gasoline or diesel. If you are unsure, check the fuel door or owner’s manual; never guess or use the wrong fuel.
Provide an exact location
Give the street and cross street, garage level, or nearest safe entrance. Some roadways and garages restrict roadside work, so the operator must confirm access.
Confirm terms before dispatch
Ask whether delivery is available, the amount supplied, total charge, and estimated arrival. If the engine still will not start, a separate tow may be needed.
Have these details ready
- Fuel type
- Safe exact location
- Vehicle details
- Delivery amount and quote
Call (800) 311-5593 for a new request. Availability, equipment, timing, and the final quote are confirmed before dispatch.